There's a fascinating article in the New York Times about how Unilver is attempting to map the spread of conversations about their Vaseline lotion, Clinical Therapy, in an Alaskan town.
Through mapping the conversations Unilever was able to identify a network hub, Petal Ruch, who was apparently the most well-connected town resident. Unilever's advertising agency and production company then built a marketing campaign around her story.
The network map is supposed to make its way onto a branded website called Prescribe the Nation.
Given my research on mapping the conversational geography of word of mouth and my work with ChatThreads I'm especially interested in this endeavor and will watch with interest how this develops.
Tags: WOM word of mouth Word-of-Mouth Marketing marketing communication
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